SpireTech provides proactive, flat-fee IT management and computer network support services. SpireTech provides Virtual Chief Information Officer (vCIO) support to companies that subscribe to our proactive IT managed services.
Proactive support focuses on implementing our IT best practices within your organization, which includes monitoring, detection, alerting, and preventative response to many common IT problems. We do not charge extra for surprises – our efforts focus on making sure there aren’t any. In this manner, we align ourselves with the interests of our clients: they remain productive while the expenses related to maintaining and owning computer infrastructure can be budgeted and made affordable.
Reliable & Local
For most small and medium-sized businesses implementing a business hosting infrastructure is unnecessarily costly. Just trying to set up and install the right server system in the beginning is difficult enough. Adding network components and dealing with necessary security issues on top of that requires more staffing and expense.
And the work isn’t done there – with today’s rapidly-changing technology, small businesses must constantly deal with software upgrades and integrating new hardware. Most businesses simply don’t have the resources and expertise necessary to design and maintain the same kind of business hosting solution that Spire Technologies is able to offer, and it isn’t efficient to do so. Trust your servers to us so that your energies and resources remain focused on advancing your business.
Spire Technologies offers its customers reliable, local, business hosting solutions and experienced IT support staff for one low fee.
Contact Spire Technologies today to learn how our hosting services can free you from the burdens of needing your own IT infrastructure.
Flat-fee Basic Support
Basic Support from SpireTech includes priority response, a 20% labor discount and up to two hours of support per month.
Experienced Technicians can efficiently troubleshoot a wide range of computer and network problems, as well as diagnose and prevent potential issues.
Available services
- Telephone Support
- Desktop and Server Support
- Network Administration
- Email, Web and Applications
- Remote Management Services
Pricing
- $120 Monthly
- $600 Bi-Annually
- $999 Yearly
Flat-fee Premium Support
SpireTech Premium Support Packages offer comprehensive, proactive network support for local businesses. A single monthly price includes all labor and priority response services.
Included services:
- Complete Network and Computer Administration
- Implementation of our proven IT best practices
- Remote monitoring, alerting, and proactive remediation of common problems
- On-site, Remote, Telephone and Email Support
- Installation of anti-virus and operating system updates
- Network, Desktop and Server Support
- Email, Web and Applications
- Monitoring of nightly backups with optional offsite backup
- Remote Management Services
- Hardware and Software inventory
- Documentation
Sample Pricing
These sample prices are based on common network configurations for small businesses. Listed are sample prices for equipment and services that can be supported under the SpireTech Premium support package. Each customer receives a custom support quote that suits each unique business.
Sample #1: $375/month
- File server
- 5 desktop computers
- Anti-virus software
- Firewall / VPN
Sample #2: $650/month
- Server
- Backup System
- 10 desktop computers
- Anti-virus software
- Firewall / VPN
Support Agreements
Premium support packages are based on an annual agreement. Pre-qualification required for workstations and servers to be covered on agreement.