Spire Technologies Support Agreements

Spire Technologies, Inc. offers extended priority support agreements to customers that require our highest level of support.

The support agreement:

• Gives the customer up to two hours per month of priority telephone support for network and internet related problems.
• Discounts our standard labor rates to the next tier down. For example, work normally billed at $150.00 per hour is instead billed at a discounted rate of only $120.00 per hour. Labor which is normally $120 per hour is $90.00 per hour, and $90.00 per hour labor is billed at $75.00 per hour.
• Gives the customer priority response to emergency on-site service. This means that if you are having an emergency that requires an on-site service call, you move up to next in line after any open issues currently being worked on. This can be very beneficial for customers that simply cannot afford to be down. All on-site time is billed at Spire's current hourly rate.

Pricing

We currently have three pricing options to meet your needs:

Yearly contract	$999.00 every year
6 Month Contract	$600.00 every 6 months
Month to Month Contract	$120.00 every month

If you would like more information, or to sign up for a support agreement, call Bruce Ward or Scott Cook at 503-222-3086.