Moving forward in 2022 SpireTech VIPSupport managed services package renewals will have Huntress included in the base package. Huntress is specialized Managed Detection and response software backed by humans that looks for persistent footholds, backdoors, and other...
SpireTech Company News and Tips
Managed Services
Five Essential Steps to Protecting Your Business
Cybersecurity threats are an ongoing issue for various industries from medical practices to architecture and engineering firms. Unfortunately, the consequences can often be disastrous, leading to breaches in confidential data or sensitive client information. These...
Ransomware education and mentoring
Some of our employees just returned from a training session in Denver, CO – the first time we’ve attended such an event in person since Early 2020. Most of the discussion revolved around security and the persistent threat of ransomware. We...
Windows 365 now generally available
Microsoft has been working on this for a while, and now it’s generally available. Basically, it’s your desktop in the cloud. Instead of VPN’ing into work, or using remote desktop to control a computer at your office, you can...
Kaseya Hack and SpireTech’s response
Although SpireTech uses Kaseya software for systems management, neither SpireTech or our customers were victims of the latest headline news breach. Our response, analysis of the hack, explanation of why we were not...
M365 subscription billing prorate policy changes
Due to changes in policy with our vendors, we can no longer credit Microsoft 365 services for partial months or partial years. This is a change in the cost structure to us, and we are simply passing these costs on to our customers. Reassignment of licenses are...
Service desk phones
Along with many of our clients, we're switching the entire office over to Microsoft 365 Business Voice (Teams voice). We've been using it on the Professional Services side of the house for nearly a year, and now the entire team will be on it. Our legacy PRI service...
How To Leverage Technology To Boost Employee Productivity
For ages, humans have been leveraging tools to better accomplish tasks. Today, our most powerful and effective tool is technology. The tricky part is there are a vast number of software applications and technology solutions, and there isn’t a universal solution that works for every business.
MSP Security: Does Your MSP Protect You and Themselves?
To effectively monitor and manage their client’s systems MSPs (Managed service providers) often establish remote connections to all their client’s networks. Unfortunately, those multiple connections make MSPs a prime target for ransomware and hacking.
Our 4 Steps to Save On IT Costs
If your business relies on technology tools, it is important to have a plan for what to do if they fail. At Spire Tech, we can work with you to develop and implement Disaster Recovery Plans to ensure that when catastrophe happens, you are prepared.