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The “Valentines day weekend” Ice storm wreaked havoc on tens of thousands of people and businesses.  We monitor client networks throughout the metro area, and many clients were without power and/or internet for periods of time. 

Fortunately, our office and datacenter has redundant generators and redundant internet, so we were able to continue operations with minimal impact – even though most of our employees are working from home during Covid.  Two employees were either without power and/or internet, but fortunately our “bench” is deep enough that impacts to customer service were negligible while helping clients get back online.