Managed IT Services
Get Friendly, Responsive IT Services and IT for Business in Portland, Oregon.
Systems up-to-date and secure. Transparent costs.
Greater Productivity
Secure Data and Privacy
Confidence and Trust
Confidence and Trust
Do your IT Services work for you?
- Are your current IT services unresponsive?
- Do you have the best cyber network security solutions?
- Are you tired of waiting for fast Managed IT Services?
- Are your systems protected and secure?
Experience the Benefits of SpireTech® VIPSupport
VIPSupport Help Desk
The same people available to your business and employees. Unlimited help for employees.
Advisory IT Services
We are at your disposal for IT planning, best practices, and recommendations. IT Services for scaling and success.
Prompt Response Times
95% of calls to our Help Desk are answered in 30 seconds or less. Issues often resolved within hours.
Data Backups
Protect your company’s data with onsite servers, cloud-based storage, or remote servers.
Remote Management and Updates
Managed updates, security alerting, and personal tech support. Proactive security coverage.
Layered Security
Keep workstations secure, improve your network security, and the strong defense of Microsoft 365 security.
What our clients say
Your Team of IT Experts
Our three branches of Managed IT Services work together for comprehensive IT solutions
VIPSupport Desk
Our employees make technology frustration-free. We are respectful, patient, and kind.
The same people will continue to work with and problem solve for you.
Unlimited tech support for your team via phone, email, and customer portal.
Technical and Professional Services
Top-level managed IT services work with your company to create the best tech plan for your company.
Security is always at the forefront of operations. All incidents will be tracked in our customer portal.
Proactive Maintenance
Forward-looking threat monitoring.
Top-of-the-line monitoring and alerting, issue remediation, and trusted notification of events.
Be patched and up-to-date across all devices.
The world of technology is always changing. So are we.
Book a 30-minute no-obligation web meeting with us, and we’ll listen and learn about your current situation and see if we can help!
How do Managed IT Services Work? Frequently Asked Questions
Q: What is system monitoring?
A: System monitoring means we keep an eye on your network, servers, and devices 24/7. We track performance, detect unusual activity, audit changes, and respond to alerts before they become problems. We identify problems quickly and lessen downtime to keep your systems running smoothly.
Q: What is a Help Desk?
A: A Help Desk is a place for employees to call to get tech help for a problem that is happening right now. SpireTech’s Help Desk is available every workday from 8 am to 5 pm PT to all employees in your company to help with any tech issues that may arise. We’re here to help with anything that may come up.
Q: What do Managed IT Services include?
A: Managed IT Services vary with providers, but SpireTech‘s Managed IT Services for Portland metro businesses include IT best practices, device management with proactive updates and patches, cybersecurity, cloud services, Microsoft 365 security and tenant management, data backup, and more. Learn more about our Managed IT services with a quick IT assessment.
Q: What is included with SpireTech’s VIPSupport Managed IT?
A: SpireTech’s VIPSupport provides fully managed IT, including cybersecurity, tech support for employees, IT advisory, data backups, endpoint and systems monitoring, and coordinated patches and updates. Security add-ons are available, and plans customized to your Portland business.
Q: How does SpireTech differ from other IT companies?
A: SpireTech is different from other providers because we focus on people-first partnerships with our clients, our Portland IT tech support team is always ready and friendly, we have more than thirty years of experience in providing Portland and Clackamas business with IT, and 98% of our customer satisfaction surveys end in an “Awesome” rating.
Q: What should I expect to pay for IT support in Portland?
A: How much IT Support in Portland costs depends on the company—and by level of care and attention. SpireTech’s Managed IT VIPSupport plans typically start at $1200 per month and about $125 per user per month. Pricing is customized to your business based on business size, systems, specific needs, and any chosen security add-ons. SpireTech gives transparent and fixed monthly pricing, so you will know exactly what each item costs.