Posted by in Email, Security on

An update that Microsoft released in March caused issues for many users, ranging from printouts and PDF exports containing no text, jumbled text/graphics, applications freezing or giving errors, or even a full system crash (aka “blue screen”) when attempting to print.  We quickly blocked it from being installed, but had to roll it back on many systems where it had already been deployed.  The “fix” to the patch that was subsequently released also caused further issues.  This is unfortunate, because the patch also contains important security fixes. 

We believe that the next update that will be released in April will fix the bug but we are proceeding carefully. For further technical information, please see the following article: https://windowsreport.com/kb5000802-kb5000808-bsod/