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Over the last two months, we have seen several customers have their WordPress websites hacked.  Hackers installed a plugin or other backdoors and used the sites to send thousands of spam messages – or worse.  All sites were successfully recovered from backup and repaired by our Service desk, which is a billable event. 

Our investigation revealed that the hacks were due to sites not being kept up to date with security updates, or poor password management practices.  Read the rest of this month’s articles to discover ways to secure your WordPress website, and Managed WordPress hosting.   Read more...


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In response to frequent WordPress hacks, we thought it might be helpful to write about some of the best practices we’ve used to secure WordPress websites. 

  1. Use unique, strong passwords for your login.  One of the techniques hackers use is a stolen password – a password you’ve used elsewhere – to login to your site.  Another technique is to crack a weak password using a bot, repeatedly trying weak password combinations. 
  1. Use Multifactor Authentication at your Wordpress login. Plugins such as “Google Authenticator” will implement this. 
  1. Update your installation at least monthly.  This includes updating WordPress itself, all plugins, and any themes you’ve installed.  
  1. Change your login page.  Bots will try the default login URL to find your login page.  Simply changing this URL to something unique will give them nothing to probe.  Plugins such as “WPS Hide Login” (https://wordpress.org/plugins/wps-hide-login/) can help make this change easily. 
  1. Install a security plugin.  Multiple plugins exist for free that will ban IP addresses that repeatedly try to access your login page, or change the default URL for you.  Caution
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M365 has several optional security features that are not turned on by default.  The capabilities vary based on your subscription, but even the most basic subscriptions have features that we can enable.   

For the quickest, easiest, and automatic enforcement of basic security best practices, subscribe to our M365 security essentials pack.  This is software that runs in the cloud to lock down and keep your M365 tenant secure. 

Clients on M365 business premium have additional features available, including conditional access, Azure identity protection, and various flavors of Advanced Threat Protection. 

Contact us to secure your M365 tenant today. 

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If you have employees using personal devices to work from home, you should make sure those computers have business-grade anti-virus and patches are being kept up to date.  Remember that we offer support for these secondary devices for only $30/mo, and the price includes Sophos Intercept X anti-virus software.  Please let us know if you’d like us to secure some of these personal devices.   Read more...


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Just a quick note to let clients know that if you are still running Windows 7 or 2008 server, we cannot be responsible for the security of your network.  The risk of ransomware is real, and we’ve heard many horror stories of companies that have been breached.  Being able to apply security updates to your computers is one of the key defenses you have against this risk. 

In accordance with our policies, we reserve the right to invoice for technical support of software that does not have vendor support.  As a courtesy, we will extend free support for 15 minutes, after which we will request approval to bill for our time.  We do not wish to impose hardship, but aged software and hardware does require more time to support than modern software, and we must balance this against the need for security.   Read more...


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In case you missed it last month, we’ve licensed specialized software that runs in Azure that optionally enables additional security for our clients using Office 365.  The software works to automatically keep security tight, and alert on suspicious logins and emails.  To learn more, please visit: 

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With work from home, we’re noticing an increase in the number of machines being shut off when we are trying to install updates.  Please remember to log off and leave your computers turned on and connected to power when we prompt you for updates.  

Thank you for your cooperation.  Read more...


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Security vendor Sophos disclosed that during the breach we wrote about last month, hackers tried and failed to install ransomware.  The firewalls which received the hotfix blocked the subsequent attempts to install ransomware – this includes all SpireTech VIPsupport customers.  Hopefully, this underscores the importance of having a team paying attention to this sort of thing for your business and acting promptly when it matters.   

For all the gory details, you can visit https://news.sophos.com/en-us/2020/05/21/asnarok2/   Read more...


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We are thrilled to announce that Intercept X received a 100% total accuracy rating in the enterprise, SMB, and consumer protection tests by SE Labs. 

Whether you are protecting your employees at work, or them and their families at home, you will get outstanding protection with Intercept X technology.  It’s important that employees working from home have the same protection you have at work. 

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For those of you on Microsoft Authenticator and getting push notifications to approve sign-ins on your email and Microsoft online services, congratulations!  You’ve just added another layer of security to your account.  However – a word of advice: if you get a prompt on your phone to approve a sign-in to your account and you aren’t getting a prompt at your computer – please don’t blindly hit approve. 

This can legitimately happen if your computer is on and you aren’t sitting in front of it – but it can wait until you’re back in front of it to verify it’s really you that prompted that authentication popup. What you never want to do is “approve” someone else that has your password to get into your account.  Only hit approve when you know it’s you that’s doing the asking. 

 If you aren’t on MFA yet – we’ll be getting around to you soon.   

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