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Five Essential Steps You Should Be Following to Protect Your Business

Cybersecurity threats are an ongoing issue for various industries from medical practices to architecture and engineering firms. Unfortunately, the consequences can often be disastrous, leading to breaches in confidential data or sensitive client information.

These cyber security threats are alarming and the data is clear:

A new study found that 22.8 million people were affected by healthcare security breaches in the first half of 2021.

During the first half of 2021 the number of breaches reported to the U.S. Dept of Health and Human Services Office for Civil Rights rose by 27%.

Cybercrime is slated to cause as much as $6 trillion in damages this year around the globe.

So how can you protect your business from these cybersecurity threats? By providing adequate training for all employees and ironclad security measures to protect all clients.

Foundational Security Training for Every Employee

The greatest security threat to any business is actually a minor mistake made by an employee that could result in a breach or attack.  Read more...


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To effectively monitor and manage their client’s systems MSPs (Managed service providers) often establish remote connections to all their client’s networks. Unfortunately, those multiple connections make MSPs a prime target for ransomware and hacking.

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If your business relies on technology tools, it is important to have a plan for what to do if they fail. At Spire Tech, we can work with you to develop and implement Disaster Recovery Plans to ensure that when catastrophe happens, you are prepared.

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Cybersecurity is not something you want to slack on. Too many companies think that installing a suite of antivirus and anti-malware software is enough to protect them from malicious attackers, but in the world of phishing scams and social engineering attacks, that just isn’t enough.

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If your business relies on technology tools, it is important to have a plan for what to do if they fail. At Spire Tech, we can work with you to develop and implement Disaster Recovery Plans to ensure that when catastrophe happens, you are prepared.

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Our Client, a local Non-Profit here in Portland, Oregon, wanted to consolidate their IT infrastructure and move to a fully remote work model. Though they already had Microsoft 365, they knew they were underutilizing it and paying for multiple redundant services.

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When businesses seek help with their technology, many consider simply reaching out to a generic IT company or specialist. But there’s a wide range of available IT services that can provide a more tailored fit for your business, and managed IT services are one of them.

You may or may not have heard of the term “Managed Service Providers” or MSPs, which are professional companies who offer managed IT services. We’ve put together a definitive guide to managed IT services—including what MSPs do, why the managed services model was developed, and what the benefits to using an MSP are—to help you learn more. 

History of Managed Service Providers

Prior to outsourced managed IT services, small and medium-sized businesses often faced expensive technology issues because they didn’t have the enterprise-level solutions large businesses had access to. For example, an Internet outage could cause an SMB to lose an entire day’s worth of productivity because they didn’t have a team to quickly restore their network.

  Read more...

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As the summer comes to a close and kids get ready to return to school (virtually), we thought it’d be a good time to reflect on what we’ve all accomplished together over these last several months.  We’ve been busy, driving key initiatives, and helping clients transform to the new normal.  Here are a few things we’ve accomplished together:

  • Shifted almost everyone to multi-factor authentication on email and VPN accounts
  • Helped everyone transition to working virtually
  • Implemented Teams and Sharepoint/Onedrive at many clients – this work is ongoing
  • Mostly eradicated windows 7 from our networks
  • Switched everyone to Sophos Anti-virus
  • Improved our overall security posture

These efforts all take planning, discussion, and cooperation from our respective teams.  We appreciate how everyone has come together during these times to get things done, both internally and externally.  Thanks!


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Starting this month, SpireTech VIPsupport Managed Services clients will be receiving improved reports.  These reports will go to the main contact(s) in your organization charged with overseeing your SpireTech relationship. 

The reports are interactive with drill-down detail for lots of additional information, including:

  • Ticket activity for the last 30 days
  • Top requestors
  • Count of issue types by category
  • Patch statuses
  • Workstation and server inventory
  • Any devices at risk due to operating system age (eg, win 7, Server 2008)
  • Office 365 / Microsoft 365 license counts (when purchased from SpireTech)

We hope our Managed IT Support clients enjoy the new reports, please let us know if you have any suggestions on how we can improve them.


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2019 was a year of continued growth at SpireTech.  We’d like to thank all our clients for your continued support and your referrals – we don’t advertise much, so we appreciate every referral!

Review of 2019 Business Activity

We spent a lot of the year focused internally on improving our processes and operational maturity.  Some of the areas we worked on include:

  • A new billing system and customer portal
  • Complete redesign of our website
  • Re-organized and relaunched our blog
  • Implemented brightgauge for customer reporting and performance metrics
  • Improved our internal and customer documentation
  • Improved our patch management system, for better and more reliable windows patching
  • Moved from Slack to Teams
  • Moved to Onedrive/Sharepoint for file storage
  • Continued focus on improving security

We’ve also been attending conferences and quarterly IT business peer group events to keep up on current trends and best practices.  We learn a lot at these events, and it is an excellent investment of our time.  Read more...

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