Dear Valued Clients, We are very excited to share several new hires at SpireTech! Our team is constantly growing and evolving to provide you with the best possible support and services. A new team member was added in December. Welcome! ...
From all of us at SpireTech, we wish you and your loved ones a fantastic holiday season and a wonderful close to 2024. As we continue to grow and provide the best care for our clients, we always remain grateful for your support. We look forward to another...
Dear valued clients, We are very excited to unveil an update to our processes. It is a major time-saver that adds transparency for everyone, and it is easy to adopt into your existing processes. From now on, whenever there are changes to your...
All VIP Support clients and their employees can now access our support portal at https://support.spiretech.com to create and view your support tickets. SpireTech Customer Portal Instead of emailing or calling in your support request, please consider using the...
SpireTech was incorporated as a business in February of 1993. It was not guaranteed to be a success. Scott Cook, current CEO, and the other founder had left their day jobs to pursue this dream. Scott had $500 in the bank and a new house to make payments on. He shared...
June 2023 is the first month our clients will receive invoices through our new support portal. Invoices through this new system will be cleaner, include more details, and billable items more obvious. As we said previously, invoices will now arrive on the...
SpireTech’s new customer portal has launched! This something exciting we have been working hard on for months, and we can’t wait for everyone to try it out. This platform is more capable and user-friendly than our previous ticketing and billing system. The...
SpireTech is making its billing process more user-friendly and will be switching our software and merchant processor this coming June. The improved invoice format will have a cleaner, more polished look, and your invoices will include additional...
Made with Canva AI SpireTech is introducing a new chatbot feature to help clients when they call the Service Desk. With the leaps and bounds made in language model learning and Artificial Intelligence, it’s an easy transition to make to replace our human, fleshy,...
As a tech company that has operated since the creation of the Internet, SpireTech strives to be forward-thinking. It is a big contributor to why we continue to be successful in an industry known for its quick changes. We hope to constantly improve our skills, optimize...
