SpireTech recently introduced a way to monitor customer satisfaction by including voting links at the end of a ticket closure email. So far, the feedback has been that we are doing an excellent job, and that customer satisfaction is very...
A.K.A. how I weaned myself off my iPad for good. 4k Viewsonic monitor connected to Surface Pro 3 So recently I upgraded my old boat-anchor notebook for something small and light, eg a Surface Pro 3. Unlike my old laptop, which had a 21" screen (yes) and matching...
Just want to keep you all up to date on our progress with Server 2012 testing: We've acquired some more hardware to continue our evaluation of Server 2012. Our lab environment includes two servers connected to a shared external SAS drive array, which allows for...
In the buzz of the next version of Microsoft's desktop operating system, Windows 8, an important Microsoft release sits in its shadow - Windows Server 2012. Often taken for granted, Windows Server is the keystone to many offices. We've had a peek at the release...
A few months ago, we reviewed the open-source package OwnCloud. Since then, we've been through a few version updates and bugfixes, and are unhappy to report that Owncloud is not ready for prime-time yet. Our main beef at this point involves file...
After my first two weeks being the owner of the Google Nexus 7, my impressions are positive. As a worker in the tech industry, I need access to a computer pretty regularly, and access to e-mail is an important part of my job. The appeal of getting a tablet was to have...
OwnCloud is an open-source software package that allows companies to setup a dropbox-like environment for employee use. It comes with clients for windows, mac, linux, android, and very soon, iOS – as well as a server component that works on either Linux or Windows. ...
At the 2011 hostingcon conference, we ran into OnApp's mega-booth right as we entered the exhibit hall. Impressive. These guys must be big, or well-funded. They claim to have some fairly large reference customers that we have heard of, so we decided to take a...