SpireTech Blog - Tag: Announcements
News, events, and announcements.
2019 was a year of continued growth at SpireTech. We’d like to thank all our clients for your continued support and your referrals – we don’t advertise much, so we appreciate every referral!
Review of 2019 Business Activity
We spent a lot of the year focused internally on improving our processes and operational maturity. Some of the areas we worked on include:
- A new billing system and customer portal
- Complete redesign of our website
- Re-organized and relaunched our blog
- Implemented brightgauge for customer reporting and performance metrics
- Improved our internal and customer documentation
- Improved our patch management system, for better and more reliable windows patching
- Moved from Slack to Teams
- Moved to Onedrive/Sharepoint for file storage
- Continued focus on improving security
We’ve also been attending conferences and quarterly IT business peer group events to keep up on current trends and best practices. We learn a lot at these events, and it is an excellent investment of our time. Read more...
Last year SpireTech was proud to announce our placement on Channel Futures’ 10th annual MSP 501 ranking list. This year, the 11th annual ranking, SpireTech not only made the list but has moved up in rank as well!
The MSP 501 list seeks to rank the top Managed Service Providers from around the globe. The companies are ranked with metrics that include annual revenue, the number of users supported and much more.
Channel Futures teams with Clarity Channel Advisors to evaluate the MSP contenders, and 2018 had a record number of submissions for inclusion on the list.
The complete 2018 MSP 501 list with rankings is available at Channel Futures Website.
SpireTech is proud of being selected as part of the MSP 501, and will continue its focus on consistently improving our operations and customer support. Read more...
In July of 2017 2140 SW Jefferson Street, home of SpireTech, suffered damage from a dumpster fire. While the majority of the building was unharmed, insurance completely remodeled the building to remove the smoke odor. During the renovations, SpireTech relocated our “people space” to 2130 SW Jefferson St. while while our home of 20+ years was being remodeled.
We are happy to announce that we will be moving back across the parking lot to the 2140 building! The moving process will be underway Friday, Feb 9th, and Saturday, Feb 10th. Aside from our physical address all contact information will stay the same. Helpdesk and phone coverage will continue during business hours while the move is taking place.
We expect to be ready to welcome visitors to our renovated space by Monday February 12th. If you are in the area feel free to stop by and check out our ‘new’ offices! Read more...
SpireTech Has Moved Temporarily – but just to the other side the street!
Following the dumpster fire in July, which damaged the lower levels of the building where SpireTech occupies the top floor, we have relocated our “people space” to another building in the same office park.
We are now located at 2130 SW Jefferson Street, Suite 300, which is just on the other side of the parking lot from 2140. However, other than our physical address, all our contact information remains the same – with all of our telephone and technology contact information staying unchanged.
We expect to be in our temporary offices until the building repairs and renovations are completed, hopefully before the end of December. If you’re in the area, you’re welcome to stop by and check out our temporary home. Read more...
Fire in a trash dumpster located in the parking lot caused damage to the electrical system which controls our generators. Core electrical and network connectivity remained up during the fire. Repairs needed to address all damage are underway. We will post additional information on our blog as it becomes available. If you have any questions or issues with regard to Wednesday night’s outage please get in touch. A big thanks to the Portland Fire Department for their fast, professional and efficient work to keep our people and property safe. Also a big thanks to our electrical contractors who immediately came out to make repairs. And, of course, thanks very much to all of our customers as well for their understanding and support. Read more...
10th Annual MSP 501 Ranking and Study Identifies World’s Most Progressive MSPs in Information Technology
SpireTech ranks among the world’s most progressive 501 Managed Service Providers (MSPs), according to MSPmentor’s 10th-annual MSP 501 Worldwide Company Rankings. The top MSP 501 companies ranked this year include organizations from around the world and from diverse technology and business backgrounds. Collectively, they amassed $14.48 billion in total revenue (based on 2016 results), up more than 15 percent from a year earlier.
The complete 2017 MSP 501 list is available at MSPmentor.net. In addition to honoring SpireTech, this year’s MSP 501 list and study showcases the top ranked MSPs worldwide.
Scott Cook, SpireTech President said: “Making the MSPMentor 501 list is an achievement similar to a growing small business making the Inc 500 list, except in the Managed IT Services space. We’re proud to have made it, and thankful to our employees and clients for making it happen.” Read more...
Wrapping up 2016 and our plans moving into 2017
2016 was another year of double-digit growth at SpireTech! I’d like to thank our employees and clients for making it possible.
Here are some highlights of our major accomplishments in 2016:
- Our “VIP support” and Managed services business grew 48% last year, mostly by word of mouth and your referrals! We do very little advertising, so your referrals are much appreciated – thank you!
- We formalized business processes around our vCIO (Virtual Chief Information Officer) services to manage growth in this area.
- We grew our cloud services, such as CTERA servers and Virtual private server hosting, 50% last year.
- Our Office 365 CSP services grew more than everything else in terms of percentages. (I’m still kicking myself for not buying MSFT stock last year). It’s still a low-margin business though, so we’re offering this in conjunction with other services.
- We added some key staff on the business side, as well as additional skilled technicians.
As the year comes to a close this holiday season, we wanted to say we are grateful to our clients for your continued business. Happy Holidays from everyone at SpireTech!
At Spire, we’re constantly on the lookout for new technology that gives us or our clients the competitive edge. While we don’t want to be bleeding edge, we do want to be ahead of the mainstream. We take vendor and technology selection very seriously, and only a few carefully chosen ones make the cut.
Why are we telling our clients this? We want you to know we aren’t sitting around waiting for technology to pass us by. Investing the time and money to attend conferences like HostingCon regularly is an important part of keeping up with the fast pace of change in our industry.
Many Managed Service providers (MSP’s) are attempting to get into the hosting business, and many Hosting/Cloud companies are trying to enter the managed services space. The lines are getting blurred as technology converges into more “as a service” and cloud. We’re already there, and have been for many years – and while our competitors are trying to figure it out, we’ve already got a solid foundation to build upon. Read more...