Managed IT Services
Get Friendly, Responsive IT Services and IT for Business in Portland, Oregon.
Systems up-to-date and secure. Transparent costs.
Greater Productivity
Secure Data and Privacy
Confidence and Trust
Confidence and Trust
Make IT Easy
SpireTech provides Portland businesses with managed IT services: proactive, 24/7 IT care that stops problems before they start. Don’t rely on break-fix support after something is wrong: break-fix drains your budget and leads to downtime can be unpredictably long while waiting for repairs. SpireTech monitors your systems around the clock, prevents issues, and supports your team, all for one fixed monthly fee.
With our managed IT services, you get threat detection, cybersecurity, data backup, system monitoring, IT planning, and Microsoft 365 management. Instead of building an internal IT department from the ground up, you get a dedicated team of experts protecting your business from ransomware, cyberattacks, system failures, and human error. Our team specializes in different areas of IT, meaning you get specialized care without the hefty price tag.
The majority of our support is remote, which means fast help with minimal delays. But if you need onsite assistance, we’re local. When something major breaks, we show up.
SpireTech’s VIPSupport means less downtime, stronger security, and more time to grow your business.
Complete Managed IT Solutions with SpireTech® VIPSupport
Cybersecurity
SpireTech gives you comprehensive cybersecurity to keep up with the demands of modern businesses. We provide 24/7 system monitoring, threat detection and response, a custom Identity Protection Bundle, and secure data backups.
Cybersecurity
We’re ready for sophisticated cyber attacks with a phish and spam email filter, engaging employee education, and rapid response to incidents. Protecting your data and personal information has never been more important and you need experts to make sure you’re fully protected. Always backed by humans.
Microsoft 365 Management
Using Microsoft 365 means you get top-tier security, team collaboration, tenant management, and leading technology with M365 Copilot Business. Our team monitors activity, applies best practices for compliance, and provides proactive threat detection.
Microsoft 365 Management
Top-down security configurations make sure every team member has the access they need—and no access that they shouldn’t have. Whether you’re migrating to M365, need ongoing management, or want to unlock features you’re not using, we ensure your Microsoft 365 environment is configured correctly, secure, and working for you.
IT Advisory Services
SpireTech’s IT Advisory Services give your business a technology partner, not just a service provider. SpireTech’s IT advisory services give you access to expert guidance for IT planning, best practices, and strategic recommendations.
IT Advisory Services
We help you make informed decisions about scaling your infrastructure, budgeting for technology investments, and growing your business. We are always learning and looking for the best solutions, and your business benefits. Proactive planning designed for long-term success.
IT Support
With SpireTech VIPSupport, your employees have unlimited access to friendly, knowledgeable technicians during the work day. We respond to tickets within four business hours or fewer with speedy and effective resolution.
IT Support
Whether it’s a problem with software, printers, or connectivity, we’ve got the solutions you need. The technician with the most relevant experience works on your issue. Our tech team isn’t just knowledgeable—we’re always friendly and ready to explain as we go. No frustration, no endless hold times. Get professional support you can count on to get you back to work fast.
Remote and Onsite Services
Remote and Onsite Services
From server issues to complex troubleshooting, if a problem comes up that needs a human touch, SpireTech is able to provide the help you need when you need it. Serving the Portland metro area including Clackamas, Beaverton, and Vancouver, WA, we’re local experts who understand your region and your business.
Data Backup and Disaster Recovery
Protect your business from data loss with comprehensive backup and disaster recovery solutions. SpireTech secures your critical files with onsite servers, cloud-based storage, and remote backup options tailored to your business.
Data Backup and Disaster Recovery
Our backups are done routinely and are tested so you know they work. Proper data backups means that your data is safeguarded from ransomware attacks, human error, technical failures, and unexpected disasters. We also back up Microsoft data beyond Microsoft’s limited window of retention. You don’t need it until you really need it. Get business continuity for the times when you need it most.
Remote Management and Updates
Remote Management and Updates
With SpireTech monitoring your systems around the clock, technical issues are caught early and resolved before they become a problem. Everything backed by our team of experts. We handle the behind-the-scenes work so you can focus on your business.
A Team You Can Trust
A Team You Can Trust
Our team combines technical expertise with a people-first approach to give you confidence in your IT support. The majority of our employees are local to the Portland area, and everyone is based in the United States. You get to work with people you’re familiar with and who know your specific environment. also based in the United States. When you work with us, you’re backed by a team cares.
Why Choose SpireTech?
30+ Years of Local Portland Experience
SpireTech has been local to Portland, Oregon since 1993. We have offices in Downtown Portland and Clackamas. Our focus is local and most of our employees live in the Portland area. We’re experienced with Oregon business regulations, security standards, and even better: we can be onsite when needed. We’ve been evolving in the tech industry for 30+ years. The best thing? We provide onsite IT support when needed.
Fixed and Transparent Pricing
Our IT services are fixed-rate with no hidden fees. Additional costs like hardware purchases, major projects, and optional add-ons are always approved ahead of work. Scaled to your business needs, SpireTech offers affordable and predictable IT care. With SpireTech you’ll know exactly what your money is going towards and how it’s helping your business.
100% Local and US-Based Team
Every member of SpireTech lives in the United States and most live in the Portland area. We do not outsource our tech support or use offshore call centers. You will work with the same group of technicians every month for consistent and reliable care. Work with people who are familiar with your business in a genuine partnership. Many of our employees have been with SpireTech for years—and some employees have been with us for more than twenty years!
Reliable, Fast Response Times
We guarantee a response within four business hours, but our response times typically outperform that. Our team gets back to you quickly and the technician with the most relevant experience is assigned to your specific issue. Most problems are resolved on the same day with minimal disruptions to the workday.
Who We Serve
SpireTech provides support in Portland Managed IT Services in Portland, Clackamas, and surrounding areas. We specialize in supporting Portland businesses with 10-300 employees—companies that have outgrown basic IT support but aren’t ready for a full in-house IT department. Whether you’re in the Portland metro, Clackamas County, Oregon City, Beaverton, or Vancouver, WA, we want to help you. We love helping people in professional services industries.
Does your business not fit these categories? Don’t worry—we’ve been serving Portland businesses of all sectors since 1993. Schedule your free IT consultation to figure out the IT plan for you.
Architecture and Engineering Firms
SpireTech has plenty of experience with architecture and engineering-specific software like AutoCAD and Revit as well as large file management. Secure your files and enjoy easy collaboration between employees.
Law Firms
Compliant security, secure communications, identity protection, and document management perfect for legal services.
Accounting Firms
Whether you’re in the busy tax season or preparing in the off season, SpireTech can provide as much support as you need with secure client communications, data protection, and integration for accounting and tax preparation software.
Real Estate and Property Management
Support for multiple locations, tenant management, property management software including Yardi and AppFolio, and endpoint protection no matter how large your team is.
Manufacturing
We understand the specialized software like Sage your business needs to function and the necessity of secure and reliable backups. No matter what happens, minimize your downtime.
IT that Scales with Your Business
In 30 minutes, we’ll discuss what’s working, what’s not, and how we can help.
Virtual, Free, and No Commitment
SpireTech’s Managed IT Services Onboarding Process
Getting started with SpireTech’s VIPSupport is as easy as 1-2-3-4.
Step 1: Discovery and IT Assessment
We start with a no-commitment, thirty-minute, free IT assessment for your company and business goals. We review your current technology infrastructure, vulnerabilities, current security, and opportunities for growth. Whether or not you decide to sign with us, this provides a valuable benchmark for where your business needs to improve.
Step 2: Custom IT Strategy and Proposal
Based on our assessment, we will make a managed IT plan tailored to your business with specific recommendations, timeline, and transparent pricing. We will cover what’s included what it costs, why, and how it will improve your IT environment. Any questions you have will be answered with expert knowledge and kindness.
Step 3: Smooth Onboarding
Once an agreement has been reached, our technical team will start the smooth transition process. We begin by deploying monitoring software, data backups, comprehensive security, and introduce your team to how they can use SpireTech VIPSupport. This typically takes 30 days with minimal, scheduled downtime.
Step 4: Ongoing Proactive IT Management
After you’re onboarded, your IT care begins! You’ll enjoy 24/7 system monitoring, endpoint and M365 threat detection and rapid response, regular security updates, and tech support for all employees. All ticket work is tracked in our customer portal for complete transparency. You will have a dedicated account manager and we’ll conduct regular reviews to make sure we are servicing your business as best as we can. Once you’re working with us, we’ll know your systems inside and out.
What our clients say
How do Managed IT Services Work? Frequently Asked Questions
Q: What is system monitoring?
A: System monitoring means we keep an eye on your network, servers, and devices 24/7. We track performance, detect unusual activity, audit changes, and respond to alerts before they become problems. We identify problems quickly and lessen downtime to keep your systems running smoothly.
Q: What is a Help Desk?
A: A Help Desk is a place for employees to call to get tech help for a problem that is happening right now. SpireTech’s Help Desk is available every workday from 8 am to 5 pm PT to all employees in your company to help with any tech issues that may arise. We’re here to help with anything that may come up.
Q: What do Managed IT Services include?
A: Managed IT Services vary with providers, but SpireTech‘s Managed IT Services for Portland metro businesses include IT best practices, device management with proactive updates and patches, cybersecurity, cloud services, Microsoft 365 security and tenant management, data backup, and more. Learn more about our Managed IT services with a quick IT assessment.
Q: What is included with SpireTech’s VIPSupport Managed IT?
A: SpireTech’s VIPSupport provides fully managed IT, including cybersecurity, tech support for employees, IT advisory, data backups, endpoint and systems monitoring, and coordinated patches and updates. Security add-ons are available, and plans customized to your Portland business.
Q: How does SpireTech differ from other IT companies?
A: SpireTech is different from other providers because we focus on people-first partnerships with our clients, our Portland IT tech support team is always ready and friendly, we have more than thirty years of experience in providing Portland and Clackamas business with IT, and 98% of our customer satisfaction surveys end in an “Awesome” rating.
Q: What should I expect to pay for IT support in Portland?
A: How much IT Support in Portland costs depends on the company—and by level of care and attention. SpireTech’s Managed IT VIPSupport plans typically start at $1200/month and about $125/user/month. Pricing is customized to your business based on business size, systems, specific needs, and any chosen security add-ons. SpireTech gives transparent and fixed monthly pricing, so you will know exactly what each item costs.