SpireTech does not use any SolarWinds software. However, the longer-term effects of this hack are likely not going to be known for a while - if at all - because SolarWinds was used by...
Portland IT Support Articles & Business Tech News
Cybersecurity, M365, Managed IT Services, AI, & Technology Trends for Portland Businesses
MSP Security: Does Your MSP Protect You and Themselves?
To effectively monitor and manage their client’s systems MSPs (Managed service providers) often establish remote connections to all their client’s networks. Unfortunately, those multiple connections make MSPs a prime target for ransomware and hacking.
Our 4 Steps to Save On IT Costs
If your business relies on technology tools, it is important to have a plan for what to do if they fail. At Spire Tech, we can work with you to develop and implement Disaster Recovery Plans to ensure that when catastrophe happens, you are prepared.
How To Layer Your Cybersecurity with Employee Training
Cybersecurity is not something you want to slack on. Too many companies think that installing a suite of antivirus and anti-malware software is enough to protect them from malicious attackers, but in the world of phishing scams and social engineering attacks, that just isn’t enough.
Disaster Recovery Planning Can Save Your Business
If your business relies on technology tools, it is important to have a plan for what to do if they fail. At Spire Tech, we can work with you to develop and implement Disaster Recovery Plans to ensure that when catastrophe happens, you are prepared.
Client Success Story: Microsoft 365
Our Client, a local Non-Profit here in Portland, Oregon, wanted to consolidate their IT infrastructure and move to a fully remote work model. Though they already had Microsoft 365, they knew they were underutilizing it and paying for multiple redundant services.
Managed IT Services: The #1 Complete Guide for Portland Businesses
When businesses seek help with their technology, many consider simply reaching out to a generic IT company or specialist. But there’s a wide range of available IT services that can provide a more tailored fit for your business, and managed IT services are one of them....
Trickboot malware can persist after complete reinstallation
Evolved from Emotet and Trickbot malware, Trickboot has the ability to modify your computer’s firmware – basically, the portion of code that lives in chips in your motherboard – to survive even after a complete wipe and...
Season’s Greetings from SpireTech
We would like to take a moment to wish all our clients a big thank you for your continued support this year. It’s been a challenging time for everyone - Season’s Greetings and we wish you all Happy and...
Holiday Hours
Our office will close mid-afternoon on Christmas Eve, and remain closed through Friday December 25th so that our team can enjoy the holiday with their families. We will also be closed on Friday January 1st in observance of the New Year’s...
Microsoft really wants you to stop using Internet Explorer
Microsoft is transitioning Internet Explorer 11 to End-of-life status. Internet Explorer became unsupported by Microsoft Teams on Nov 30th, 2020 and it will cease to be supported by Microsoft completely on August 11,...
Teams features continue to improve
Microsoft Teams continues to get better. Microsoft has introduced several new features: Together mode– puts everyone in the meeting in a virtual room together, instead of the usual “box for each person”. You can customize the setting for the room. We thought this...
M365 Business Voice continues to be a success
We have been rolling out Microsoft 365 Business voice to clients that are transitioning to a work-from-home, virtual workplace. It has been a resounding success so far – and clients are loving the flexibility and savings it has offered them. Let us know if you are...
Update your payment method using our Portal
Did you know we offer self-service payment options using our portal? Of course, it is fine to call us if you prefer – but anyone who receives an invoice from us can login to the portal using the link in the email. You can view payment history, invoices, and make...
The time is now to plan for year-end purchases
The tax man cometh, and things tend to get busy at SpireTech during November and December. This year-end appears to be no different. Oftentimes, equipment availability and delivery times get extended – so plan ahead! If you are considering some year-end upgrades,...
SpireTech’s Customer Satisfaction Tool
SpireTech recently introduced a way to monitor customer satisfaction by including voting links at the end of a ticket closure email. So far, the feedback has been that we are doing an excellent job, and that customer satisfaction is very...
