SpireTech Blog - Category: Spire Internet Announcements
Service Announcements for our Internet and Hosting clients.
Many of our @spiretech.com email customers have been using our SquirrelMail webmail interface for years. However, as time has gone by, SquirrelMail has received very few updates to remain current with the latest security standards. Therefore, we are making the transition to a new webmail interface called Roundcube.
At present, both interfaces are available, but we will be retiring the SquirrelMail interface at the end of March 2019. We recommend that you visit the new Roundcube interface by visiting https://mail.spiretech.com.
Spire reaches another milestone – our 25th anniversary!
SpireTech turned 25 years old on Feb 25th, 2018. In the technology business, that’s a few lifetimes. While our services continue to evolve with new technologies many of our clients have been with us since day one! We want to take this opportunity to say thank you to all of our valued clients — we appreciate your business!
Our birthday is a good time to reflect on why we founded SpireTech, and how we chose our name. For a trip down memory lane read on.
Why SpireTech was founded
Spire’s founders, who worked in the IT department of a large Civil Engineering firm, noticed that there were no IT firms in PDX supporting the specialized needs of Architects and Engineers who required both networking and CAD expertise.
A lot of our work focused on end-user productivity – if you save all your employees 10 minutes a day, it can pay real dividends in driving profitability and efficiency. Read more...
After the recent dumpster fire, our electricians have been hard at work to get everything back to normal. New permanent conduits, transfer switch, and wire have been installed, and repairs to one of our two generators are under way. While our generator is being repaired, a rental CAT generator has been installed and tested, an important step because the summer heat sometimes threatens brownouts. The more critical and difficult repairs have been completed, and we’re on to simpler items now.
The first and second floors of the building received smoke damage, which is being remediated. We are on the 3rd floor, and only received minimal smoke. The datacenter is closed off and recirculates air, and did not draw in any smoke from outside. They will be replacing carpet, ceiling tiles, and cleaning and painting the entire building to get rid of any lingering smells. As our office is remodeled we will be moving our office to the building directly above ours, and there will be no interruption to any of our datacenter services. Read more...
Used with the permission of http://thenetwork.cisco.com, by Scott Gurvey
2015 will go down in history as the year the Internet ran out of addresses. Again. Maybe. A little history is in order.
Long, long ago on a planet far, far away, which for our purposes means October, 1969, a message was sent from UCLA’s Network Measurement Center to the Stanford Research Institute. With this single connection between two hosts, the ARPANET was born. The rest, as they say, is history.
But all is not well in Internet land. On September 24, 2015, the American Registry for Internet Numbers announced it had no more assignable blocks of IPv4 addresses to hand out. It was the fourth of the five regional Internet registries to reach that state; Latin America and the Caribbean did so in June, 2014, Europe and the Middle East in September, 2012, and Asia-Pacific in April, 2011. Read more...
Changes in the market and technology
We have decided to (mostly) stop providing residential DSL services in the Centurylink service area. DSL internet has been a shrinking part of our business for some time, and now represents less than 4% of our services revenue. Independent ISP’s like SpireTech have faced increasing competitive pressures from larger companies that want to own the connection to your home. A few key contributing factors to our decision are as follows:
- In August 2015, Centurylink stopped allowing third party Internet Service Providers (ISP’s) to easily sign up new DSL customers via a website. The new process requires calling in with the customer on hold for 30 minutes or more, which isn’t fun for anyone.
- Centurylink and Frontier do not provide 3rd party ISP’s access to their faster fiber network. Our customers are limited to copper circuits, which max out at 7mb/sec. Furthermore, “spectral interference” from the Centurylink fiber network often interferes with copper DSL loops which has forced some affected clients to leave.
Wrapping up 2015 and our plans moving into 2016
2015 was a year of growth at SpireTech! I’d like to thank our employees and clients for
making it all possible.
As always, the tech industry is never boring and in constant change. As usual, we are always looking for best-in-class solutions for our clients, and staying on top of trends in the industry to make sure we keep our competitive edge, without being bleeding edge. Here are some highlights of our accomplishments in 2015:
- Our “VIP support” and Managed services business grew 27% last year, mostly by word of mouth and your referrals! We do very little advertising, so your referrals are much appreciated – keep them coming!
- We added the ability to manage and bill for your business’s Office365 services, along with your SpireTech services, on a single invoice. The response has been great, and we see this as a growth area for SpireTech and our clients.
The latest update to our PortlandCloud.com portal brings a whole new look to CTERA’s hybrid cloud appliances, and several new features to cloud drive! Here are some of the highlights:
All-New User Interface
The entire user interface has been redesigned with mobile and touch interfaces in mind. It will scale to fit your screen and present the most information to you regardless of whether your on your office computer or working on your phone or tablet. The CTERA mobile app for Android and iPhone has also been updated to bring your experience up to date regardless of how you access the portal.
Online File Preview
Cloud drive now lets you view all types of Office documents, CAD files, DICOM medical imaging files, and image files in your browser without having to download huge files and open up slow-to-load editing programs. The builtin lightweight previewer will allow you to see changes at a glance saving you valuable time. Read more...
Ensuring that your website is protected against hackers is no longer a difficult task. With the fast growth of WordPress sites, protecting yourself from outside intrusion is very important, and is as simple as clicking the update button. WordPress is frequently updated with new feature sets and security patches that protect websites from hackers.
The newest WordPress release, version 3.5.1, fixed several security vulnerabilities that affected all previous versions of WordPress. This vulnerability allowed hackers to remotely scan WordPress sites to search for information that would allow them to deface your website, and upload spam advertisements onto your page. Many sites that are still running older versions of WordPress are at risk of falling prey to these types of attacks simply because their site has not been updated.
We advise all WordPress users to update their site as soon as possible to ensure your website remains in your control.
However, hackers are not simply limited to software vulnerabilities, they can sometimes exploit simple passwords to gain access to your website. Read more...
SpireTech has released a new high speed internet service to businesses in the area. Times and technology move forward at haste every day and we’ve seen the need from clients for faster connections and more data transfer while remaining within a reasonable budget. Spiretech’s Metro Area Ethernet is delivered over fiber, and builds on our previous record of dependable internet, affordable service, and friendly support you’ve come to depend on. Be sure to contact us for more information.