Portland IT Support Articles & Business Tech News

How to report spam to Microsoft 365

Getting a lot of annoying spam in your email? Here's a quick guide on how to report spam in Microsoft 365. For customers using Office 365’s built-in junk mail filter, there is an outlook plugin you can install to report spam that gets past Microsoft’s filters and move...

3 million SSL certificates abruptly revoked

Let’s encrypt, an industry nonprofit that issues free SSL certificates, had to revoke 3M certificates Wednesday March 4, 2020 due to a bug.  SSL is the technology that gives websites the https “padlock” and is often used to secure other things like mail servers....

Simultaneous editing of docs with Office365

“Co-authoring” is available in Office365, which is the ability for multiple people to edit a file at the same time.  The file must be stored on Sharepoint or Onedrive for this feature to be available (not an internal file server).  To see it in action, along...

OneDrive/Sharepoint is now ready for prime time

Several years ago, we hated OneDrive and had massive problems with efforts to implement it with our clients. We’re happy to say now that it works, and works well.  Microsoft has made great strides in improving the product and it is now a valid replacement for...

How to detect phishing and scam emails

At SpireTech, our managed services clients often contact the helpdesk to determine if an email is fake or not.  We thought it’d be helpful to put together a short instructional video to help you identify some common signs that an email is a phish or fake email....

SpireTech Webmail gets a new look!

Many of our @spiretech.com email customers have been using our SquirrelMail webmail interface for years. However, as time has gone by, SquirrelMail has received very few updates to remain current with the latest security standards. Therefore, we are making the transition to a new webmail interface called Roundcube.

At present, both interfaces are available, but we will be retiring the SquirrelMail interface at the end of March 2019. We recommend that you visit the new Roundcube interface by visiting https://www.spiretech.com.

Windows 7 End of Support Is Approaching

Windows 7 is reaching the end of its life and support on January 14, 2020. It’s now time to plan your upgrade to Windows 10. What’s happening to Windows 7? Windows 7 (as well as Windows Server 2008 and Windows Server 2008 R2) will no longer be supported by Microsoft...

Connecting and Presenting in Microsoft Teams

If you regularly use Skype for Business in your organization, you may now know that Microsoft has begun replacing Skype with Teams. Microsoft Teams is a new platform that acts as a hub within Office 365 and brings together chat, meetings, notes, and integrations...

Netflix phishing scam: Don’t take the bait

used with permission from FTC.gov., by Colleen Tressler Phishing is when someone uses fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use your information...

Improving business efficiency with AI

Small businesses can use AI to improve their bottom line Chatbots cut business costs by $20 million last year. By 2022, that savings is expected to jump to $8 billion.[1] That’s an increase of about 75% in five years. Artificial intelligence (AI) allows customers...

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