Portland IT Support Articles & Business Tech News

New AI converts Word Documents to Powerpoint

Microsoft recently released a new feature for M365 that automatically converts word documents to PowerPoint presentations.  Why is this useful?  Perhaps you have prepared a proposal for a client that you’re going to be reviewing in Teams.  Instead of...

Ubiquiti breach

Ubiquiti, a vendor best known for inexpensive and reliable Wi-Fi gear has been hacked.  Rumor is that an employee’s LastPass credentials were stolen, which allowed hackers access to Ubiquiti’s entire...

Patch-related printing bug

An update that Microsoft released in March caused issues for many users, ranging from printouts and PDF exports containing no text, jumbled text/graphics, applications freezing or giving errors, or even a full system crash (aka “blue...

Yes, your cloud vendor can delete your files

We aren’t sure why this isn’t “Headline News”, but it should be: Due to a technical glitch or human error, Microsoft recently deleted files from some SharePoint online sites.  Across our client base, one customer was affected –...

Increase Your Teams Collaboration With SharePoint

Facilitating collaboration amongst both remote and in-person teams can be challenging. It is easy for meetings to get derailed and difficult to evolve your conversation into results. However, with the help of SharePoint you can easily align your team and quickly create documentation that is accessible to and able to be edited by everyone.

More spam/phish than ever

Our service desk always gets a lot of questions about whether or not an email is legitimate.  If you suspect an email is not legitimate, it probably is not – usually your gut instinct is correct here.  95% of the...

Impacts of recent Ice storm

The “Valentines day weekend” Ice storm wreaked havoc on tens of thousands of people and businesses.  We monitor client networks throughout the metro area, and many clients were without power and/or internet for...

Internet Explorer going away August 17th, 2021

Legacy Edge (the first version of the Edge Browser) and Internet Explorer 11 will no longer be able to access any Microsoft online services on August 17th of this year.  Microsoft has installed tools to redirect users to the new Edge Browser. On March 9th 2021,...

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