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Blogs and Articles

SpireTech’s Identity Protection Bundle

How this Suite of Services will Provide Multi-Faceted Defense for Business In today's digital landscape, safeguarding business IT infrastructure is more crucial than ever. A single cyberattack can devastate a business, leading to sometimes irreparable damage....

Businesses Need to Back Up Their M365 Data

The Risks of Not Backing Up M365 Data Many businesses use Microsoft 365 for their documents, email, and collaboration.  This is what we recommend, in fact, as SpireTech trusts their management and organization of company documents. Many assume that their data is...

Business Password Managers Prevent Hackers and Headaches

Forget about passwords. What someone should get instead is a password manager, the best solution to an enterprise’s password management problems. Password managers store and manage passwords securely and makes entering passwords easier than ever while keeping them...

How to Submit a Ticket to SpireTech’s VIPSupport Help Desk

Businesses will encounter tech issues that affect performance or halt work all together. Hardware malfunctions, software glitches, network outages, security breaches, or even human error (it happens to all of us sometimes!) need quick resolution. Our clients with...

How to Stop Phishing Scams in your Business

Running a business requires a lot of responsibility and awareness. In the cyber world, there are many dangers lurking and waiting for the opportunity to attack unsuspecting victims. Here at SpireTech, we believe educating businesses on how to protect themselves is...

How to Communicate your IT Issues Effectively

It is a given that you will need to get some assistance from your IT service provider sooner or later.  However, it is hard for them at times to help you due to their busy schedule, trying to solve a lot of people’s difficult problems.  When requesting IT support, know that they cannot read your mind, and it will help them solve your problem if you are able to offer as much detailed information as possible in the preliminary request.  Here are some tips to make the process more streamlined for both of you. Write an Informative Email Subject Line IT technicians receive frequent requests on a variety of issues – some are incredibly urgent such as “I have a virus that destroying my documents”; while others are can withstand a 1-2 hour response delay, for example: “My monitor has a pinkish tinge.”  It helps the technician if you add a subject line containing the basics of the issue, which helps them determine the priority level.  A good example of a subject line is “Installed __ got error __”, which helps them to know instantly what your problem is with the computer.  A vague subject line without a meaningful description of the problem won’t help them solve your issue. Details, Details, Details It is important that you include a detailed description including as much information as possible

read more

SpireTech’s Identity Protection Bundle

How this Suite of Services will Provide Multi-Faceted Defense for Business In today's digital...

Businesses Need to Back Up Their M365 Data

The Risks of Not Backing Up M365 Data Many businesses use Microsoft 365 for their documents,...

Business Password Managers Prevent Hackers and Headaches

Forget about passwords. What someone should get instead is a password manager, the best solution...

How to Submit a Ticket to SpireTech’s VIPSupport Help Desk

Businesses will encounter tech issues that affect performance or halt work all together. Hardware...

How to Stop Phishing Scams in your Business

Running a business requires a lot of responsibility and awareness. In the cyber world, there are...

How to Communicate your IT Issues Effectively

It is a given that you will need to get some assistance from your IT service provider sooner or later.  However, it is hard for them at times to help you due to their busy schedule, trying to solve a lot of people’s difficult problems.  When requesting IT support, know that they cannot read your mind, and it will help them solve your problem if you are able to offer as much detailed information as possible in the preliminary request.  Here are some tips to make the process more streamlined for both of you. Write an Informative Email Subject Line IT technicians receive frequent requests on a variety of issues – some are incredibly urgent such as “I have a virus that destroying my documents”; while others are can withstand a 1-2 hour response delay, for example: “My monitor has a pinkish tinge.”  It helps the technician if you add a subject line containing the basics of the issue, which helps them determine the priority level.  A good example of a subject line is “Installed __ got error __”, which helps them to know instantly what your problem is with the computer.  A vague subject line without a meaningful description of the problem won’t help them solve your issue. Details, Details, Details It is important that you include a detailed description including as much information as possible

read more