Portland IT Support Articles & Business Tech News

SpireTech

How to detect phishing and scam emails

At SpireTech, our managed services clients often contact the helpdesk to determine if an email is fake or not.  We thought it’d be helpful to put together a short instructional video to help you identify some common signs that an email is a phish or fake email....

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Windows 7 End of Support Is Approaching

Windows 7 is reaching the end of its life and support on January 14, 2020. It’s now time to plan your upgrade to Windows 10. What’s happening to Windows 7? Windows 7 (as well as Windows Server 2008 and Windows Server 2008 R2) will no longer be supported by Microsoft...

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Improving business efficiency with AI

Small businesses can use AI to improve their bottom line Chatbots cut business costs by $20 million last year. By 2022, that savings is expected to jump to $8 billion.[1] That’s an increase of about 75% in five years. Artificial intelligence (AI) allows customers...

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Essential Steps to Handle Negative Reviews

Used with permission from SBA.gov., by Anita Campbell Bad online reviews can cause potential customers to shop elsewhere, negatively impacting your business’ bottom line. If your business has received a bad online review, here are steps you can take to handle it and...

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Cybersecurity for small business: Ransomware

used with permission from FTC.gov., by Andrew Smith, Director, FTC Bureau of Consumer Protection Mention the word “ransomware” at a meeting of small business owners and you’ll feel the temperature in the room drop by 20 degrees. A ransomware attack is a chilling...

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