Ubiquiti, a vendor best known for inexpensive and reliable Wi-Fi gear has been hacked. Rumor is that an employee’s LastPass credentials were stolen, which allowed hackers access to Ubiquiti’s entire...
Portland IT Support Articles & Business Tech News
Security
Internet connectivity issues continue to plague WFH efforts
Our service desk spent an unusual amount of time last month troubleshooting internet connectivity related issues for clients. Typically, we’re looking at speed or downtime issues at an office that workers are trying to connect...
Patch-related printing bug
An update that Microsoft released in March caused issues for many users, ranging from printouts and PDF exports containing no text, jumbled text/graphics, applications freezing or giving errors, or even a full system crash (aka “blue...
Yes, your cloud vendor can delete your files
We aren’t sure why this isn’t “Headline News”, but it should be: Due to a technical glitch or human error, Microsoft recently deleted files from some SharePoint online sites. Across our client base, one customer was affected –...
More spam/phish than ever
Our service desk always gets a lot of questions about whether or not an email is legitimate. If you suspect an email is not legitimate, it probably is not – usually your gut instinct is correct here. 95% of the...
Chinese Hackers caught exploiting new Exchange 0-day vulnerability
On Tuesday March 2nd, Microsoft announced a new zero-day vulnerability targeting Exchange email servers. M365 Exchange online is not affected. Microsoft quickly released out-of-band patches to address the...
Internet Explorer going away August 17th, 2021
Legacy Edge (the first version of the Edge Browser) and Internet Explorer 11 will no longer be able to access any Microsoft online services on August 17th of this year. Microsoft has installed tools to redirect users to the new Edge Browser. On March 9th 2021,...
Solarwinds Hack
SpireTech does not use any SolarWinds software. However, the longer-term effects of this hack are likely not going to be known for a while - if at all - because SolarWinds was used by...
MSP Security: Does Your MSP Protect You and Themselves?
To effectively monitor and manage their client’s systems MSPs (Managed service providers) often establish remote connections to all their client’s networks. Unfortunately, those multiple connections make MSPs a prime target for ransomware and hacking.
How To Layer Your Cybersecurity with Employee Training
Cybersecurity is not something you want to slack on. Too many companies think that installing a suite of antivirus and anti-malware software is enough to protect them from malicious attackers, but in the world of phishing scams and social engineering attacks, that just isn’t enough.
