Several years ago, we hated OneDrive and had massive problems with efforts to implement it with our clients. We’re happy to say now that it works, and works well. Microsoft has made great strides in improving the product and it is now a valid replacement for...
Portland IT Support Articles & Business Tech News
SpireTech
How to detect phishing and scam emails
At SpireTech, our managed services clients often contact the helpdesk to determine if an email is fake or not. We thought it’d be helpful to put together a short instructional video to help you identify some common signs that an email is a phish or fake email....
Windows 7 End of Support Is Approaching
Windows 7 is reaching the end of its life and support on January 14, 2020. It’s now time to plan your upgrade to Windows 10. What’s happening to Windows 7? Windows 7 (as well as Windows Server 2008 and Windows Server 2008 R2) will no longer be supported by Microsoft...
Connecting and Presenting in Microsoft Teams
If you regularly use Skype for Business in your organization, you may now know that Microsoft has begun replacing Skype with Teams. Microsoft Teams is a new platform that acts as a hub within Office 365 and brings together chat, meetings, notes, and integrations...
5 reasons why general software updates and patches are important
used with permission from Norton by Symantec, by Steve Symanovich You’re probably no stranger to those little pop-up windows. They tell you software updates are available for your computer, laptop, tablet, or mobile device. You might be tempted to click on that...
Netflix phishing scam: Don’t take the bait
used with permission from FTC.gov., by Colleen Tressler Phishing is when someone uses fake emails or texts to get you to share valuable personal information – like account numbers, Social Security numbers, or your login IDs and passwords. Scammers use your information...
Check email header information for signs of spoofing
Think about this scenario: A friend tells you that they received a message from your email address that wasn’t really sent from you. They think you’ve been hacked and your account is sending malicious emails to friends. How do you know if your email address...
Improving business efficiency with AI
used with permission from Microsoft Industry Blogs Small businesses can use AI to improve their bottom line Chatbots cut business costs by $20 million last year. By 2022, that savings is expected to jump to $8 billion.[1] That’s an increase of about 75% in five...
Windows 10 Tip: Schedule items by dragging a task to your calendar
used with permission from Microsoft, by Athima Chansanchai If you need to allot time to take care of the items on your to-do list, wouldn’t it be great if you could drag and drop those tasks right into your calendar? Now, you can. The new Tasks experience in...
Essential Steps to Handle Negative Reviews
used with permission from SBA.gov., by Anita Campbell Bad online reviews can cause potential customers to shop elsewhere, negatively impacting your business’ bottom line. If your business has received a bad online review, here are steps you can take to handle it and...
