The Technical Client Manager (TCM) is a new, enhanced role available to SpireTech’s VIP support clients. The TCM meets regularly with clients to collaboratively discuss ways to achieve their current and future technology needs and goals. The TCM holds a senior-level...
Portland IT Support Articles & Business Tech News
Management
Stick with Security: Secure remote access to your network
Ask a businessperson where their office is located and the likely answer is “everywhere.” They’re working from home, staying in the loop while traveling, and catching up on email between sales calls. For productivity’s sake, many companies give their employees – and...
Tips to Improve Your Cybersecurity in 2018
2018 is right around the corner, and here are our top five tips for things you can do to improve your cybersecurity in the new year. Cybersecurity has been the most critical issue in 2017, and that’s not going to change. If you haven’t begun addressing your...
A Short Guide to Data Security Practices for Your Business
Much has been said about data security practices and cybersecurity measures that businesses should follow. All the information and recommendations out there can be confusing and overwhelming. Large data breaches and multiple scary ransomware attacks have dominated the...
Why bother with updates and upgrades?
When was the last time you thought about software updates and hardware upgraes? For many, updating software and hardware is not a priority because “If it ain’t broke, don’t fix it”. However, it’s clear that today’s cyber attacks prey on vulnerabilities present in old...
Start with security – and stick with it
When it comes to data security, what’s reasonable will depend on the size and nature of your business and the kind of data you deal with. But certain principles apply across the board: Don’t collect sensitive information you don’t need. Protect the information you...
Why you need to get serious about cybersecurity
Used with permission from HP Technology at Work More than half of small and midsize businesses in the U.S. have suffered a cyber attack in the past year—but despite this frightening reality, very few businesses are making IT security a priority this year. That's a big...
From the Break Room to the Boardroom: Creating a Culture of Cybersecurity in the Workplace
Whether you own a small business or a big one, you live in a world where cybersecurity is of paramount importance. Big business, small business, academic institutions, government agencies, nonprofits… all of these need to take an interest in cybersecurity or pay the...
Tune Up Your Telephone Skills
How do you sound to your customers and co-workers? First impressions are lasting impressions. That's why every telephone conversation counts. The impression you make on your co-workers and customers is based on your tone of voice, energy and attitude. Because so many...
Who’s the weakest link?
Used with permission from HP Technology at Work Even if your business is using updated software, firewalls, and antivirus protection, your employees could create a cybersecurity risk. Common errors that employees at all levels make when using technology may prove...
