Businesses will encounter tech issues that affect performance or halt work all together. Hardware malfunctions, software glitches, network outages, security breaches, or even human error (it happens to all of us sometimes!) need quick resolution. Our clients with...
Running a business requires a lot of responsibility and awareness. In the cyber world, there are many dangers lurking and waiting for the opportunity to attack unsuspecting victims. Here at SpireTech, we believe educating businesses on how to protect themselves is...
In the digital age, a reliable IT Managed Service Provider (MSP) makes the entire workflow of your employees’ days easier. But how can you tell if your current MSP is the wrong fit? Here are five warning signs that the company providing you with IT Services...
Your business' IT infrastructure and operations is critically important. In today’s rapidly evolving digital landscape, it’s more crucial than ever to thoroughly vet potential IT service vendors. At SpireTech, we’re not just another MSP. With over three decades...
Our client, VLMK Engineering + Design, came to us looking for help with their phone systems in their office. As a structural and civil engineering firm, they are constantly fielding client calls, coordinating with contractors, and connecting internally to bring their projects to completion. For them, communication is important. We were able to set them up with Microsoft 365 Business Voice, a cloud-based calling solution that fits their needs and has already been happily adopted by their team.
All VIP Support clients and their employees can now access our support portal at https://support.spiretech.com to create and view your support tickets. SpireTech Customer Portal Instead of emailing or calling in your support request, please consider using the...
June 2023 is the first month our clients will receive invoices through our new support portal. Invoices through this new system will be cleaner, include more details, and billable items more obvious. As we said previously, invoices will now arrive on the...
SpireTech’s new customer portal has launched! This something exciting we have been working hard on for months, and we can’t wait for everyone to try it out. This platform is more capable and user-friendly than our previous ticketing and billing system. The...
SpireTech is making its billing process more user-friendly and will be switching our software and merchant processor this coming June. The improved invoice format will have a cleaner, more polished look, and your invoices will include additional...
Made with Canva AI SpireTech is introducing a new chatbot feature to help clients when they call the Service Desk. With the leaps and bounds made in language model learning and Artificial Intelligence, it’s an easy transition to make to replace our human, fleshy,...
